Hire Information - We are called Ezi-Rent for a reason - we make hiring a car Ezi!
- How do I book a car with Ezi-Rent?
- How far in advance do I need to book?
- How old do I have to be to hire with Ezi-Rent?
- What driving licence do I need to hire with Ezi-Rent?
- How many drivers can be on the agreement?
- Are Ezi-Rent's prices "all inclusive"?
- Is insurance included in my rental rate?
- Can I reduce my insurance excess/deductible?
- How do I pay for my rental car?
- Will I get a refund if I return my car early?
- How do I collect my vehicle?
- Does Ezi-Rent have airport fees?
- How do I return my vehicle?
- Is Ezi-Rent open on public holidays?
- Do I take my car on the Interislander ferry?
- Are there any roads I cannot drive on?
- Can I hire a child seat?
- Does Ezi-Rent have in-car GPS navigation?
- Can I book a KRUSE commentary with Ezi-Rent?
- Can Ezi-Rent book my ferry tickets?
- Does Ezi-Rent supply maps?
- Can I hire ski racks and snow chains?
- Am I covered in the unlikely event of a breakdown?
- What is the age/condition of Ezi-Rent cars?
- Will my car have a CD player?
- Can I request a certain make/model?
How do I book a car with Ezi-Rent?
Firstly, get a quote online (simply enter your dates, and pickup and return locations), by email ([email protected]) or call us on 0800 439 473 (NZ), 1800 129 102 (Australia) or +64 9 401 5073 (all other countries). If you are happy with the quote and information provided book online, by email or by calling us on the numbers above.
How far in advance do I need to book?
It is recommended you book as early as possible regardless of the time of year you are travelling. Booking early ensures you receive the vehicle group requested and enables you to plan the rest of your holiday.
How old do I have to be to hire with Ezi-Rent?
You can hire with Ezi-Rent if you are 21+ years of age. There is no maximum age.
What driving licence do I need to hire with Ezi-Rent?
You must hold a valid driver licence from your home country. An International Driver's Licence is not required but is accepted. The law requires us to sight your licence when you collect your vehicle.
How many drivers can be on the agreement?
Ezi-Rent allows two drivers free-of-charge. Additional drivers are $5 per day.
Are Ezi-Rent's prices "all inclusive"?
Ezi-Rent has no hidden fees. Our prices are in New Zealand dollars ($) and include Goods and Services Tax (GST), unlimited kilometres and insurance.
Is insurance included in my rental rate?
Comprehensive insurance is included in Ezi-Rent's rates. Your hire is subject to an insurance excess/deductible of $1500 (or $2000 for hires 21 June to 31 October).
The insurance excess/deductible is held as a security bond in the form of a credit card imprint taken at the commencement of your hire.
Download our guide to rental car insurance in New Zealand. (PDF file 60kb)
Can I reduce my insurance excess/deductible?
Ezi-Rent offers peace of mind. You can take our Collision Damage Buydown which reduces your insurance excess/deductible to $250. The Collision Damage Buydown is $15 per day (max $300).
You can take our Glass Insurance which covers damage to windows and headlights. The Glass Insurance is $5 per day (max $100).
The Collision Damage Buydown and Glass Insurance are offered when you collect your vehicle.
How do I pay for my rental car?
Ezi-Rent offers flexibility when paying for your hire. When you book we take a 10% deposit by Visa or Mastercard to secure your hire with the balance payable when you collect your vehicle. Your deposit is refundable provided we are given seven days notice of your cancellation.
Will I get a refund if I return my car early?
Refunds are not given for early returns. Your travel insurer may cover you if you must return your car early due to illness or a unforeseen change in your travel plans.
How do I collect my vehicle?
Ezi-Rent provides a Meet and Greet toll free number to call when you arrive.
We provide free transfers from airports, ferry terminals and accommodation
within the vicinity of our branches (please click
here to see our branch locations).
Transfers are available from 7.00am to 7.00pm. Transfers outside these hours are available on request and a $60 fee usually applies.
Does Ezi-Rent have airport fees?
In most locations Ezi-Rent does not charge airport or "premium location" fees. Please note pickups from Dunedin Airport incur a $30 fee (your vehicle is delivered to airport which is 30km from the city). Pickups from Greymouth incur a $45 remote fee. Pickups from Queenstown incur a $20 fee.
How do I return my vehicle?
Simply bring your car to our branch and we will drop you off at the airport or to your accommodation. Transfers are available from 7.00am to 7.00pm. In some cases you can leave your vehicle at your accommodation or at a specified area at the airport out of hours. A $25 early dropoff fee may apply to cover parking and recovery.
Is Ezi-Rent open on public holidays?
Ezi-Rent is open every day except Christmas Day (25 December).
Do I take my car on the Interislander ferry?
No. Ezi-Rent allows you to drop off in one island and pick up in another at no extra charge. Please see our Interisland page for more information.
Are there any roads I cannot drive on?
You can drive Ezi-Rent vehicles on any road except: Ball Hut Road (Mount Cook), Skipper Road (Queenstown), 90 Mile Beach (Northland) and State Highway 38 Lake Waikaremoana. These roads are not part of normal touring routes.
Can I hire a child seat?
You can hire baby and booster seats from Ezi-Rent for only $25 each per hire. We do not have capsules for newborn babies.
Does Ezi-Rent have in-car GPS navigation?
Yes, book GPS with your rental. Simply place your GPS unit on the dash,
plug it in, key in your destination and drive! At only $10.00 per day
it's a small price to pay to get from A to B hassle free! Simply order
one when booking direct or via your travel agent. Visit
this page for more information.
Can I book a KRUSE commentary with Ezi-Rent?
Yes you can book a KRUSE commentary with Ezi-Rent. With the clever use of GPS technology your KRUSE unit will automatically provide you with audio commentaries on New Zealand's history, people, attractions, native flora and fauna. Visit www.krusenz.com
Can Ezi-Rent book my ferry tickets?
Yes, Ezi-Rent is happy to make reservations on the Interisland line on your behalf. When booking please supply your preferred crossing date and time along with the names of each passenger. For up to date prices please get a quote online. We give your tickets to you when you collect your vehicle.
Does Ezi-Rent supply maps?
Ezi-Rent provides complimentary touring maps to help you on your way.
Can I hire ski racks and snow chains?
Ezi-Rent provides ski racks and snow chains free of charge.
Am I covered in the unlikely event of a breakdown?
Ezi-Rent uses the Automobile Association (AA) Breakdown Service which is available throughout New Zealand. We have our own freephone number which you can call for assistance should you encounter any problems.
What is the age/condition of Ezi-Rent cars?
Ezi-Rent is a subsidiary of Nationwide Rental Cars. Vehicles are generally three to six years of age, up to 200,000km (longer for special purpose Group EP people movers). New to three year old vehicles are guaranteed from our Nationwide fleet.
Will my car have a CD player?
Unfortunately Ezi-Rent cannot guarantee that your car will have a CD player.
Can I request a certain make/model?
Ezi-Rent will note any requests for vehicle models or body styles and we will do our best to provide such a vehicle. You may be upgraded.